Wednesday: 10am - 5pm
Thursday: 10am - 5pm
Friday: 10am - 5pm
Saturday: 10am - 5pm
Sunday: 11am - 4pm
Lily's Mercantile and Makery
6858 Paoli Road
Paoli, WI 53508
Contact Form: click link
Phone (during regular business hours): 608-636-4481
All sales are final.
DAMAGED OR DEFECTIVE ITEM
We will replace or refund (at our discretion) items that are damaged or defective. Please contact us at email@example.com or call 608.636.4481
Please include the following information:
1) The name of the item and a description of the issue.
2) The first and last name the order was placed under.
3) If the outer box has visible damage, we would appreciate a photo of the box.
We will work to resolve the issue immediately.
All product is inspected before shipping and we take great care in our packing. However, we recognize "things happen" between our warehouse and your home. We stand behind our product and will correct any problems. We reserve the right to no longer sell/ship to anyone we believe is abusing this policy.
We offer shipping within the United States. Note that there are some restrictions on some products we may post, and some products cannot be shipped and in-store pick up will be the only option. We currently do not offer international shipping from our online store. Please contact us for more information by using our contact form or by emailing firstname.lastname@example.org.
When you place an order, you will have the option to pick up in-store (we offer curbside pick up) or ship to your address. We charge a flat rate of $9.99 for shipping on every order. Delivery times vary depending on date of order as well as our availability to hand pack and ship your order. Our order accepting dates are currently our store hours, although you can submit orders at any time.